Shipping and Returns

SHIPPING

We try our best to have any order placed before 12:00PM EST shipped same day, but this isn’t always possible. We ship to all 50 US States and internationally. 

Our office hours are 8AM-5PM EST Monday-Friday, feel free to call us at — —-

You can also reach us by email at info@rokawellness.com

For all order support, please include your order number and date that your order was placed.

RETURNS

We want to provide the best possible customer service. Please inspect your package upon receiving it to be sure it was not damaged during shipping. Claims for damaged products must be made to info@rokawellness.com within 72 hours of delivery. Please provide a photograph and any details regarding your order with your claim. 

If you are not satisfied with our products, you may request a refund of the full purchase price minus shipping costs within 30 days of the product received date. Customer is responsible for return shipping. Please submit your request to info@rokawellness.com.​